“Every patient has a right to adequate relevant information about the nature, cause of illness, provisional/confirmed diagnosis, proposed investigations and management, and possible complications to be explained at their level of understanding in a language known to them."
Right to Information, Charter of Patients’ Rights, National Human Rights Commission
The enhans report articulates the design tools and interventions that aimed to identify and address gaps in doctor-patient communication within the NIIR department at NIMHANS.
Design Research Methods
Methods used during the research phase
Storytelling, Social Network Mapping, Shadowing, Fly-on-the-wall (Observation), Personas, In-Depth Interviews, Surveys, Extreme User Interviews, 9D Observation, Card Sorting, Conversation Analysis, Contextual Inquiry, and Unfocus Group.
Methods used during the testing phase
Subjective Assessment, Shadowing, Fly-on-the-wall (Observation), Semi-structured Interviews, and Surveys.
Enhans went on to win the
‘2020 Best in Category - Connecting’
At the Interaction Awards 2020 by IxDA’s Interaction20 at Milan, Italy.
Enhans was displayed as a poster-paper at the WDO Research + Education Forum
Enhans was selected as one of the 20 poster-papers that were displayed at the World Design Organization’s Research + Education Forum. This was part of the Hyderabad Design Week 2019.
Hyderabad India 2019
‘Enhans’ at an Ladies That UX event in Bangalore!
I had the opportunity to give a lightening talk about Enhans. This event was organised by ‘Ladies That UX’ and was hosted by ‘Intuit’ in Bangalore.
Bangalore India 2020